Corporate Social Responsibility Policy

1Introduction and Purpose

Corporate social responsibility enables Albrighton Group Services Ltd to reconcile its commercial objectives with the legitimate interests of employees, clients, suppliers, communities, regulators and other stakeholders who may be affected by our activities.

This Corporate Social Responsibility Policy establishes the framework through which the company develops and strengthens socially responsible conduct across its conventional and digital operations.

Our objective is to balance economic performance, environmental responsibility and positive social impact through a practical triple-bottom-line approach.

2Our CSR Approach

Albrighton Group Services Ltd defines social responsibility as a voluntary and strategic commitment to achieve business objectives while complying with legal and contractual obligations, acting with integrity and fairness, and contributing to the current and future needs of society.

3Business Benefits and Objectives

Responsible business practice strengthens resilience and creates value for the company and its stakeholders. Our CSR approach supports:

• better anticipation and management of legal, operational, social, environmental and reputational risks;
• stronger trust, credibility and reputation among clients and supply-chain partners;
• improved recruitment, development, engagement and retention of employees;
• innovation, competitiveness and improved market positioning;
• operational efficiencies, resource savings and continuous improvement;
• stronger and more responsible supplier relationships;
• greater ability to respond to social, economic, environmental and regulatory change;
• constructive relationships with regulators and public-sector clients; and
• a positive and durable social licence to operate within the communities we serve.

4Leadership Commitment

The management team is committed to integrating CSR considerations into corporate decision-making, operational planning and business processes.

Leaders will ensure that proportionate arrangements are maintained to identify, assess, monitor and manage relevant CSR risks, opportunities and performance.

Employees are expected to support this commitment through their conduct, decision-making and adherence to company policies and procedures.

5Sustainable Value Creation

Albrighton Group Services Ltd seeks to create sustainable corporate value by balancing profitability with responsible environmental and social performance.

We consider both short-term and long-term value in decision-making, including financial resilience, quality of service, corporate governance, workforce capability, environmental stewardship, local economic contribution and protection of the public.

6Governance and Ethical Business Practices

We conduct business openly, honestly and ethically and comply with applicable laws and regulations.

We protect the company's financial, physical, human, information, environmental, social and reputational assets through effective governance, risk management and internal controls.

We communicate relevant CSR expectations to partners, contractors and suppliers and seek proportionate assurance that their conduct aligns with our values and contractual requirements.

We reject fraud, bribery, corruption, anti-competitive conduct and other unlawful or unethical practices.

7Human Rights and Labour Practices

Albrighton Group Services Ltd is committed to respecting internationally recognised human rights and maintaining fair and lawful employment practices.

We:

• promote a safe, healthy and respectful working environment;
• do not tolerate discrimination, harassment, intimidation or violence;
• reject child labour, forced labour, servitude and human trafficking;
• respect lawful freedom of association and employee representation;
• provide fair pay in accordance with applicable law and employment arrangements;
• support reasonable work-life balance and employee wellbeing;
• protect personal information and privacy; and
• apply proportionate due diligence where human-rights risks may arise within our operations or supply chain.

8Environmental Responsibility

We integrate environmental considerations into operational decision-making and seek to reduce the negative environmental impact of our activities.

Our approach includes:

• preventing pollution where reasonably practicable;
• reducing waste and encouraging reuse and recycling;
• improving energy and resource efficiency;
• supporting carbon reduction and responsible travel practices;
• considering biodiversity and local environmental impacts; and
• working with suppliers and clients to support practical environmental improvements.

9Stakeholder Commitments

9.1Employees

We promote mutual trust, equal opportunity, fair treatment, wellbeing, professional development and a workplace free from harassment and unlawful discrimination.

9.2Clients

We provide honest information, accessible and reliable services, appropriate confidentiality, effective communication and timely handling of concerns and complaints.

9.3Suppliers and Contractors

We seek responsible, ethical and mutually beneficial supplier relationships based on quality, value, compliance, fair dealing and alignment with our policies.

9.4Shareholders and Business Stakeholders

We promote responsible governance, transparent decision-making and the creation of sustainable long-term value.

9.5Society and Communities

We recognise the social and economic impact of our operations and seek to support employment, skills, community safety, volunteering and other initiatives that deliver positive local outcomes.

10Community Engagement and Social Value

Albrighton Group Services Ltd supports collaborative and partnership-based approaches to community investment and social value.

Where relevant to our contracts and business activities, we may support:

• local employment and apprenticeships;
• skills development and work experience;
• support for small and local suppliers;
• community safety and crime prevention;
• volunteering and charitable activity;
• environmental improvement initiatives; and
• measurable social-value commitments within client contracts.

Official public procurement guidance: The Cabinet Office's PPN 002 Social Value Model, published in February 2025 and updated in March 2025, explains how central government contracts can assess economic, social and environmental outcomes.

11Fiscal Responsibility and Transparency

We meet our tax obligations in accordance with applicable law and seek to ensure that business structures and transactions reflect genuine commercial activity.

We are committed to accurate, relevant and truthful communication about our activities, performance and commitments.

Where appropriate, financial and non-financial performance information may be reviewed internally or externally to support accountability and continuous improvement.

12Monitoring, Governance and Review

Responsibility for the implementation and oversight of this policy rests with senior management.

The company will review relevant CSR objectives, risks and progress periodically and may use performance indicators including:

• employee engagement, training and wellbeing measures;
• equality, diversity and inclusion outcomes;
• health and safety performance;
• environmental and carbon-reduction measures;
• supplier due diligence and responsible procurement activity;
• community and social-value outcomes;
• complaints, concerns and stakeholder feedback; and
• compliance with relevant legal and contractual requirements.

13Relevant UK Legal and Government Frameworks

The following official sources are directly relevant to the commitments in this policy and were available on or before the policy issue date:

• Companies Act 2006, section 172 – directors must consider employees, business relationships, community and environmental impacts, reputation and fairness between members.
• Equality Act 2010 – legal framework relating to equality and unlawful discrimination.
• Modern Slavery Act 2015 – offences and organisational transparency relating to modern slavery.
• Bribery Act 2010 – legal requirements relating to bribery and corruption.
• Health and Safety at Work etc. Act 1974 – core duties relating to health, safety and welfare.
• Environmental Protection Act 1990 – environmental protection and waste responsibilities.
• ICO accountability and governance guidance – responsible management of personal information under UK data-protection law.

14Approval