Privacy Policy

Privacy & Data Protection

How We Protect and Use Your Personal Information

This Privacy Policy explains how Albrighton Group Services Ltd, trading as AGS Security, collects, uses, protects and manages personal information when you use our website or contact us through it.

Last updated 21 August 2026 Data Controller Albrighton Group Services Ltd Jurisdiction United Kingdom
01

Introduction

This Privacy Policy is issued by Albrighton Group Services Ltd, which operates under the trading brand AGS Security. We are committed to safeguarding your privacy when you visit our website, www.albrighton-group.co.uk.

This policy explains how we collect, use, share and protect personal information when you use our website.

Where we need your consent — for example for optional cookies, or to keep your details on file after a job application — we will always ask for it separately, and you are free to refuse or to change your mind later.

02

Who We Are and How to Contact Us

Albrighton Group Services Ltd, trading as AGS Security, is the data controller for the personal information described in this policy.

Albrighton Group Services Ltd Trading as AGS Security Company number: 13057321 Science Park, Creative Industries Centre Glaisher Drive, Wolverhampton WV10 9TG United Kingdom info@albrighton-group.co.uk 0333 577 1777
03

Information We Collect

We collect personal information where it is necessary to respond to you, provide information about our services, manage applications and improve the operation of our website.

Personal information you provide

This may include your name, email address, telephone number, company name, postcode and information submitted through enquiry, quotation, Careers or newsletter forms.

Website usage information

Subject to your cookie choices, we may collect information such as your IP address, browser type, device information, pages visited and time spent on the website to help us understand and improve website performance.

04

How We Use Your Information

We may use personal information to:

  • Respond to enquiries, quotation requests and service enquiries.
  • Provide and manage information relating to our services.
  • Assess and manage job applications.
  • Operate, secure and improve our website.
  • Send newsletter or marketing communications where you have subscribed.
  • Meet applicable legal and regulatory obligations.
05

Our Lawful Bases for Using Your Information

Under the UK GDPR, we must have a lawful basis for processing personal information. Depending on the circumstances, we may rely on:

Legitimate Interests To respond to enquiries and quote requests, operate and promote our services and keep our website secure and functioning properly.
Steps Before a Contract Where you ask us to provide a quotation, discuss security services or take steps towards entering into a contract.
Consent For optional cookies and similar technologies, recruitment storage where consent is requested, and marketing emails where you subscribe.
Legal Obligation Where processing is necessary to meet legal or regulatory requirements, including relevant right-to-work requirements.
06

Cookies and Similar Technologies

Our website uses cookies and similar technologies. Some are strictly necessary for the website to work and may operate without consent where permitted by law.

Optional technologies — including Google Analytics and embedded Google Maps content — are controlled through our cookie-consent system and remain blocked until the appropriate consent is given.

When you first visit the site you can Accept, Deny or choose View preferences. You can later change or withdraw your choices using Manage consent.

Google Analytics is only loaded if you consent to Statistics cookies. Google Maps content remains blocked until you consent to the relevant Marketing category.

View Our Cookie Policy
07

Job Applications and Recruitment

If you apply for a role through our Careers page, we collect the information you provide as part of your application.

This can include your name, contact details and postcode, the role applied for, right-to-work information, SIA licence information, driving licence or transport information, availability, employment or education history, previous employment details, personal statement and any CV you upload.

We use this information to assess and manage your application and to meet relevant recruitment, licensing, right-to-work and screening requirements.

Where an application progresses through our recruitment process, and only where necessary, relevant information may be shared with appropriate screening, vetting or compliance providers for right-to-work, SIA licensing, identity or employment-history checks. Any such provider is required to keep your information confidential and handle it in accordance with applicable data-protection requirements.

Information relating to unsuccessful applications is normally retained for six months after the recruitment process ends, unless there is a lawful reason to retain it for longer.

08

Newsletter and Marketing

Where you choose to subscribe to marketing or newsletter communications, we use the contact information you provide for that purpose.

You can unsubscribe at any time using the unsubscribe option provided in the communication or by contacting us at info@albrighton-group.co.uk.

We do not sell or rent your personal information for marketing purposes.

09

Sharing Your Information

We do not sell or rent your personal information.

We may use trusted organisations that help us operate our website, communicate with users and provide website functionality. This may include website hosting, email services, website analytics and mapping services.

Google provides the website analytics and mapping services described in our Cookie Policy where you have provided the relevant consent.

We may also disclose personal information where required by law, where necessary to protect legitimate rights or interests, or as part of a legitimate corporate transaction such as a merger or sale of the business.

10

Transfers Outside the United Kingdom

Some third-party services used to operate our website may process personal information outside the United Kingdom.

For example, if you consent to Statistics cookies or embedded Google Maps, information such as your IP address may be processed by Google in connection with those services.

Where personal information is transferred internationally, the transfer is governed by the terms, arrangements and safeguards maintained by the relevant provider and applicable data-protection law.

11

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, accounting or business-record requirements.

Website enquiries & quotes Retained only for as long as reasonably necessary to respond to the enquiry, manage any resulting commercial relationship and meet applicable legal, accounting or business-record requirements.
Unsuccessful job applications Normally retained for six months after the recruitment process ends.
Newsletter subscribers Retained until you unsubscribe or ask us to remove your details.
Website analytics Retained in accordance with the retention settings applicable to our Google Analytics property.
12

Data Security

We take data protection seriously and use reasonable technical and organisational measures designed to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.

However, no transmission of information over the internet or electronic storage system can be guaranteed to be completely secure.

13

Your Data Protection Rights

Depending on the circumstances, you may have the right to:

  • Access — request a copy of personal information we hold about you.
  • Rectification — ask us to correct inaccurate or incomplete information.
  • Erasure — ask us to delete information where the law allows.
  • Restriction — ask us to limit processing in certain circumstances.
  • Portability — receive relevant information in a commonly used electronic format where applicable.
  • Object — object to processing based on legitimate interests in appropriate circumstances.
  • Direct marketing — object at any time to use of your information for direct marketing.
  • Withdraw consent — where we rely on consent, withdraw it at any time.

For cookie consent, use the Manage consent facility. For marketing emails, use the unsubscribe option. For other privacy requests, contact us at info@albrighton-group.co.uk.

14

Complaints and the ICO

If you are unhappy with how we have handled your personal information, please contact us first so we have an opportunity to address your concern.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection.

Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Helpline: 0303 123 1113 Visit the ICO Website
15

Links to Other Websites

Our website contains links to other websites, including social-media profiles, Google Maps and guidance published by organisations such as the Health and Safety Executive.

This Privacy Policy does not apply to those external websites. We are not responsible for their content or privacy practices and recommend reviewing the privacy information provided by the relevant website.

16

Children

Our website and services are primarily aimed at businesses and adults. We do not knowingly collect personal information from children through this website.

If you believe a child has provided personal information to us through the website, please contact us so that we can review and, where appropriate, delete the information.

17

Automated Decision-Making

We do not use personal information collected through this website to make solely automated decisions that produce legal effects or similarly significantly affect you, and we do not carry out profiling of this kind.

18

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, services or applicable legal requirements.

The latest version will be published on this page and the date of the latest revision is shown at the top of the policy.

Questions about your personal information? Contact AGS Security about privacy or data protection.
Privacy Enquiry
Speak to AGS Security