Vehicle & Pedestrian Access Control
Authorising entry and exit at the gate against the access rules agreed for your site, for staff, visitors and vehicles alike.
AGS Security provides SIA-licensed gatehouse officers who control vehicle and pedestrian access, sign in visitors and contractors, book in deliveries and keep a retrievable record of everyone who came through the gate.
A gatehouse is the one position on a site where security and customer service are the same job. The officer on the gate is the first person your clients, contractors and delivery drivers meet, and the last line before anyone reaches your operation. Both halves have to be right.
Access decisions are made against written rules agreed for your site, not left to judgement at the barrier, and visitor and vehicle records are held digitally so you can retrieve them when you need them rather than searching a paper book.
Who gets through, how they are recorded, and what happens when someone turns up who is not on the list — all agreed for your site before the first shift.
Authorising entry and exit at the gate against the access rules agreed for your site, for staff, visitors and vehicles alike.
Operating barriers and gates and managing the flow of traffic at the entrance, so vehicles do not back up onto the road.
Receiving visitors properly, confirming who they are here to see, signing them in and directing them where they need to go.
Checking permits to work and inductions before contractors go on site, and signing them back out when they leave.
Booking in deliveries, checking paperwork against what is expected and directing drivers to the right bay or area.
Entry and exit recorded in the same platform used for our patrol records, so the log can be retrieved rather than reconstructed.
Watching the entrance and surrounding area, and recording anything that needs raising with your site management.
A written escalation route, and a manned point at the entrance to direct the emergency services if they are called.
Gatehouse is the position where suppliers most often send the wrong person. Access control is straightforward to describe and difficult to hold: the pressure to wave through a driver who is late, a contractor without a permit, or someone who insists they are expected, is constant.
It needs an officer who can say no without a row, and record it either way. That is what we recruit and brief for on gatehouse assignments.
Officers picked for how they handle people as well as how they handle access. The gate is your first impression.
Access criteria and exceptions agreed in advance, so the decision at the barrier is not a personal judgement call.
Digital visitor and vehicle logs, so who was on site is a question with an answer.
Permits and inductions checked without turning your entrance into a bottleneck at seven in the morning.
Shift, relief and holiday cover planned into the assignment rather than improvised on the day.
Priced on the hours, the number of gates and the duties agreed, not an off-the-shelf package.
Access controlled by a person who can question an answer, rather than a system that only checks whether a code is valid.
Retrievable logs for a fire roll call, an incident investigation, an insurance question or a client audit.
Vehicles booked in and directed, instead of HGVs queuing on the approach road waiting for someone to find the right person.
Clients, visitors and drivers are received in a controlled, professional manner without weakening the site's access procedures.
Written rules mean the answer at the barrier is the same whoever is on shift and whoever is asking.
Site managers and admin staff stop being interrupted to authorise entry and sign people in.
An automated barrier is cheaper than an officer and better at some things. It is worth being honest about which problem you actually have before paying for either.
Sites with visitors, contractors and deliveries arriving through the day, where someone has to make a judgement about people who are not on a list. It is also the answer where the entrance doubles as reception, where permits need checking, or where a visible presence at the gate is part of the deterrent.
Entrances used almost entirely by the same known staff and vehicles, with few unexpected arrivals. A card or fob reader does that job reliably and cheaply. What it cannot do is question an answer, check a permit, or decide whether the person at the barrier should really be let in.
A common arrangement is automated access for staff on their own passes, and a manned gatehouse covering the hours when visitors, contractors and deliveries arrive — with the gate falling back to the system overnight, supported by mobile patrols.
Most of the work happens before the first shift, in agreeing exactly who gets through your gate and on whose authority.
We look at the entrance, the traffic through it, the hours it is used and how visitors, contractors and deliveries arrive.
Who may enter, who authorises exceptions, how permits are checked and what is recorded, written into the assignment instructions.
SIA-licensed officers briefed on your site, your people and your access rules before they take the gate.
Digital entry logs available to you, with the access rules reviewed as the site, contractors or hours change.
Gatehouse cover suits sites where vehicles and visitors arrive through a single controlled entrance all day.
Plants and works with shift changes, contractor traffic and permit-controlled areas beyond the gate.
View Industrial SecurityDistribution sites where booking in HGVs and directing drivers is most of the job at the gate.
View Warehousing & LogisticsDevelopments with daily deliveries, plant movements and a contractor list that changes week by week.
View Residential DevelopmentBusiness parks and managed estates where the gate controls parking and visitor access for several occupiers.
View Commercial PropertyExplore selected AGS Security regions below or view the complete regional coverage network.
Gatehouse officers across Wolverhampton, Birmingham and surrounding industrial and commercial sites.
Explore West MidlandsAccess control cover for distribution and development sites across the South Midlands.
Explore South MidlandsGatehouse capability across established East Midlands commercial and industrial locations.
Explore East MidlandsSupporting commercial, construction and logistics access control requirements across the capital.
Explore LondonGatehouse and access control for developments and operational premises across the South East.
Explore South EastGatehouse capability supporting commercial requirements across the North West.
Explore North WestThe schemes and bodies AGS Security is accredited by, registered with or a member of. If your procurement process needs certificates or scheme numbers, ask and we will send them across.
Gatehouse assignments are highly visible. The conduct, presentation and communication skills of the officer directly influence both security performance and the experience of everyone arriving at your site.
Read feedback from organisations and clients that have worked with AGS Security across commercial, construction and operational environments.
Tell us how many entrances you need covering, the hours, and what comes through the gate on a normal day, and we can put together a gatehouse specification and a written quotation.