Retail Security Services
- Uniformed officers, front and back of house
- Open and close cover for lone-working staff
- Entrance, exit and fitting room monitoring
- Incident response and evidence recording
AGS Security provides SIA-licensed officers for high street stores, shopping centres, retail parks and supermarkets. From shop-floor presence and open-and-close cover to overnight alarm response and patrols across multi-unit sites, our officers are briefed on your store before their first shift.
Retail security needs to provide visible deterrence and effective incident response without creating an intimidating environment for genuine customers. Cover can support front-of-house and back-of-house areas, entrances and exits, fitting rooms, stockrooms, delivery yards, car parks and the hours immediately before and after trading.
Retail contracts usually combine a visible shop-floor presence with cover for the hours either side of trading. The right mix depends on your store, your footfall and how much of the car park and back-of-house you need covered.
The schemes and bodies AGS Security is accredited by, registered with or a member of. If your procurement process needs certificates or scheme numbers, ask and we will provide the relevant documents.
Security can be structured around trading hours, customer footfall, opening and closing routines, back-of-house operations, car parks and the areas where incidents or losses are most likely to occur.
SIA-licensed officers working front-of-house and back-of-house, providing deterrence, supporting staff at open and close, and responding to incidents on the shop floor.
Explore Security GuardingCamera coverage supporting officers on the floor — identifying repeat offenders, evidencing incidents properly and watching areas one officer cannot cover alone. Monitoring is delivered through an accredited third-party monitoring centre.
Explore CCTV MonitoringScheduled and random patrols across retail parks, car parks and multi-unit sites, covering the spaces between stores where anti-social behaviour and vehicle crime can concentrate.
Explore Mobile PatrolsWe hold the keys and attend when an alarm activates overnight, reducing the need for the store manager to become the emergency contact for an out-of-hours activation.
Explore Key HoldingAGS Security provides security support for retail environments as part of its nationwide operational capability. Explore several key regions below or visit our Locations hub for complete UK coverage.
Retail security capability across Birmingham, Wolverhampton and the wider West Midlands for shops, commercial premises, retail parks and customer-facing environments.
Explore West MidlandsSecurity coverage across Greater London for high-footfall commercial and retail environments requiring customer-facing guarding.
Explore LondonRegional security capability for shopping, commercial and customer-facing premises across the South East.
Explore South EastRegional security coverage across Manchester, Liverpool and the wider North West for retail, commercial and multi-site environments.
Explore North WestRetail sites need officers who can deter and intervene without costing you customers. AGS Security follows a structured four-stage process so every assignment is properly assessed, appropriately staffed and effectively managed.
We visit the store and talk to the people who work in it — where losses actually happen, when the pressure points fall, and what your staff are dealing with at close.
We review entrances and exits, blind spots, high-value lines, fitting rooms, stockroom and delivery access, and lone working at open and close.
Officers are briefed on your store specifically — layout, stock, staff, and your policy on approach and intervention — so they apply your rules, not generic ones.
Our management team stays available throughout the contract to supervise cover, scale up for seasonal peaks and sale periods, and respond to changing requirements.
Common questions about retail security for stores, shopping centres and retail parks. If you would like to discuss your requirement, call 0333 577 1777 or Request a Quote .
AGS Security provides SIA-licensed security officers for high street stores, shopping centres, retail parks, supermarkets and other retail environments across England, Scotland and Wales.
Cover can combine shop-floor security, opening and closing support, CCTV monitoring, patrols across car parks and multi-unit sites, key holding and overnight alarm response, depending on the store, trading pattern and identified risks.