Hospitality Security Services
- Overnight & Night Porter Cover
- Concierge & Front of House
- Car Park & Grounds Patrols
- Key Holding & Alarm Response
AGS Security provides hotel security services and venue cover for hotels, conference and event venues, holiday parks, leisure centres and hospitality sites across England, Scotland and Wales. Hospitality is unusual among the sectors we cover: security is highly visible to paying guests, so presence has to reassure rather than intimidate.
Our officers are SIA-licensed and trained in conflict resolution, working front of house and behind the scenes without disrupting the guest experience. From overnight cover and car park patrols to concierge support and protection during refurbishment or closed periods, we provide security that fits how a hospitality site actually runs.
Hospitality contracts usually combine guest-facing presence with overnight cover. The right mix depends on your site, occupancy patterns and how much of the grounds and car park need to be covered.
The schemes and bodies AGS Security is accredited by, registered with or a member of. If your procurement process needs certificates or scheme numbers, ask and we will provide the relevant documents.
Security can be structured around occupancy, guest-facing requirements, operating hours, event programmes, car parks, grounds and the periods when reception or other areas are least staffed.
SIA-licensed officers providing overnight and night porter cover, keeping the building secure while guests sleep and reception is unstaffed.
Explore Security GuardingFront-of-house cover managing guest arrivals, contractor access and deliveries, combining a welcoming presence with proper access control.
Explore Our ServicesPatrol visits across car parks, grounds and outbuildings, with scheduled cover for locations that do not warrant a full-time officer.
Explore Mobile PatrolsWe hold keys and respond to alarm activations, reducing the need for a duty manager to attend the premises in the middle of the night.
Explore Key HoldingAGS Security provides hospitality and leisure security as part of its nationwide operating capability. Explore several principal regions below or visit the Locations hub for our complete UK coverage.
Hospitality and leisure security capability across Birmingham, Wolverhampton and the wider West Midlands for hotels, venues and customer-facing premises.
Explore West MidlandsSecurity coverage across Greater London for hotels, venues, hospitality environments and other high-footfall guest-facing premises.
Explore LondonRegional security capability for hotels, conference venues, leisure facilities, resorts and hospitality premises throughout the South East.
Explore South EastRegional security support for hospitality, leisure and visitor-facing sites across the South West, including seasonal and temporary security requirements.
Explore South WestHospitality sites need officers who understand that security is part of the guest experience. AGS Security follows a structured four-stage process so every assignment is properly assessed, appropriately staffed and effectively managed.
We start by discussing your site, occupancy patterns, event calendar and any licensing or insurer requirements that shape the cover you need.
We review entrances, reception flow, back-of-house access, car parks, grounds and the hours when the building is least staffed.
SIA-licensed officers are selected for the setting, assigned clear duties and briefed on your guest-facing standards before their first shift.
Our management team stays available throughout the contract to supervise cover, scale up around events and busy periods, and respond to changing requirements.
Planning security cover for a hotel, venue or leisure site? Below are answers to the questions we're most commonly asked about our hospitality and leisure security services. If you would like to discuss a requirement, call 0333 577 1777 or Request a Quote .
AGS Security provides security services for hotels, serviced apartments, conference and event venues, holiday parks, resorts, leisure centres and clubs across England, Scotland and Wales.
Cover can include overnight and night porter security, concierge and front-of-house duties, patrols across car parks and grounds, key holding, alarm response, event-related cover and security during refurbishment or closed periods.